Taco Bell Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
We work as a team, but we don't get recognition for it and we don't get bonuses unless you are a manager, we don't get holiday pay like we should. We don't get raises unless it's 50 cents.
Review from Customer Success Dept
Its nice and overall the best
Review from Customer Success Dept
There great an makes sure you know everything about the job
Review from Customer Success Dept
Everyone is very helpful and friendy. The support system is within my store is great.
Review from Customer Success Dept
What does the leadership team need to get better at?
They need to start that store from the bottom up and retrain the managers the proper way instead of just abusing authority and expecting newbies to get it right the first day
Review from Customer Success Dept
Paying more attention of the supervisor and general manger. And their personal relationships with the team members
Review from Customer Success Dept
My team makes new hires and minors do most of the work. Theu also dont clean during the day so we have to do it from 10 am to 4 am. We dont even get customers that late. We get homeless people that threaten us.
Review from Customer Success Dept
Communicate better and treat there employees more like family
Review from Customer Success Dept
my manager needs to learn how to be better and not mean to me and others
Review from Customer Success Dept
What is the best part about your compensation package?
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Why do you feel undervalued and what would make you feel better about your compensation?
I was told in December i was getting a raise and promotion (back to the position i applied, interviewed, and was offered and have the emails to prove) and have waited now two months doing the job and working the hours while not getting the pay.
Review from Customer Success Dept
No i dont cause no talks to me
Review from Customer Success Dept
I would feel so much better if someone did a evaluation on the people they hire and not just hire them because they look like them. I was supposed to be a manager but instead brought in other people and want me to train them but i wont get paid for that But they dont know anything and they managers
Review from Customer Success Dept
I felt undervalued because I am pregnant and because of how my boss works and doesn't actually put an effort with her employees
Review from Customer Success Dept
Not specifically me, but maybe if supervisors made more than closing staff they would be a little more motivated to do better and stop disappearing on shift
Review from Customer Success Dept
What are some of the best things about your team?
We work hard to make the manager look good. We work as a team.
Review from Customer Success Dept
The crew like any other has the potential to run smoothly and efficiently, however they require strong leadership and attentive managers
Review from Customer Success Dept
They listen and cooperate! I never have issues
Review from Customer Success Dept
Work with them and doing my best and not atart nothing
Review from Customer Success Dept
Everyone does work together as a team everyone works really well on the line, frying, stocking and cashier
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Better treatment overall of coworker and customers.
Review from Customer Success Dept
Work together as a team
Review from Customer Success Dept
All they do is talk about people in spanish and come to work late and The Area coach dating an employee cause he lets her do what she wants and everybody else gets write ups but all the "african american" get write ups if we 5 minutes late vs them a hour late somebody should do something bout it
Review from Customer Success Dept
By doing what they know and not trying to be lazy and do little things we shouldn't be worried about
Review from Customer Success Dept
Just do there part and not have other people do there job
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Friendly people we all work good together
Review from Customer Success Dept
The most positive would be those few employees that want to work hard. However they are often overshadowed by those whol only come in to socialize. Often being the general manger making those individual feel powerless to make a difference in the service.
Review from Customer Success Dept
When people dont have attitudes with you and it makes everything easier
Review from Customer Success Dept
Not at all good they dont communicate
Review from Customer Success Dept
Just the regular employees are good and chill at their job
Review from Customer Success Dept
What needs to change to make the company culture better?
We need a different regional manager who actually does her job, communicates with her employees, and takes accountability for her lack of action instead of screaming at her teams until they cry.
Review from Customer Success Dept
Everying. Not making new hire teens work the night shift from 10 pm to 4 am. Not doing drugs, start cleaning the building during the day. They also serve food all day, they dont change it out no matter what. I do.
Review from Customer Success Dept
More people with and out going forever lasting work ethic
Review from Customer Success Dept
The company just trash i would never work there again
Review from Customer Success Dept
Taking a sexual-harassment course because it is not OK to harass your employees
Review from Customer Success Dept
What did you like most about the interview process?
Being asked what I like to do. What music I like. Just basic get to know you questions
Review from Customer Success Dept
ingrid was nice at first until she showed her true colors
Review from Customer Success Dept
Straight to the point, and efficient
Review from Customer Success Dept
How comfortable they trtied to make me feel
Review from Customer Success Dept
very casual while professional, i was made feel comfortable
Review from Customer Success Dept
What would you improve about your company's interview process?
Honestly. I was misled and lied to the entire time.
Review from Customer Success Dept
Make sure how to be success
Review from Customer Success Dept
Be more honest about the work environement
Review from Customer Success Dept
The time it takes with some managers they talk for 45min about nothing that has to do with the job
Review from Customer Success Dept
Need to ask the staff are they okay with closing instead just throwing them on night shift
Review from Customer Success Dept
What makes you most happy at work?
seeing a few of my shift leads because theyre nice compared to the manager
Review from Customer Success Dept
The fun co-workers and happy customers
Review from Customer Success Dept
My customers making sure there good
Review from Customer Success Dept
working with my frineds and being able to be myslef
Review from Customer Success Dept
Servicing the community with great food and help the team as we go
Review from Customer Success Dept
What's going wrong and how can it be improved?
They dont commincate to anyone i which it would be better but its not
Review from Customer Success Dept
There are too few hard workers that are willing to work anymore. The slacking has gotten too bad and the hard workers are given the most hard time from the managers
Review from Customer Success Dept
People need to clean wash there hands and be neat
Review from Customer Success Dept
Way to long of a wait for food in return the customer yell at me cause I'm working the drive through
Review from Customer Success Dept
Need new management and staff
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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