TaskUs – When I started here, I felt the "people first" but now. Most of use feel "client first". we are not robot | Comparably

TaskUs – When I started here, I felt the "people first" but now. Most of use feel "client first". we are not robot

TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
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EMPLOYEE
PARTICIPANTS
11791
TOTAL
RATINGS
342356

When I started here, I felt the "people first" but now. Most of use feel "client first". we are not robot

What is most positive about the culture and environment at your company?

at this time, I am not sure anymore

What do your coworkers need to improve and how could you work together better?

i don't feel the genuine sincerity

What does the leadership team need to get better at?

always consider teammates feelings and not be focused only on reaching the requirements set by the client. we are not robot. we get tired and that makes it harder for use to keep our scorecard high.

Why do you feel undervalued and what would make you feel better about your compensation?

we are earning low compared to the stress level and exhaustion we are getting at work. the workloads are terrible and it seems like they do not care if we get tired or not. they don't listen to our suggestion

What's going wrong and how can it be improved?

to have the level of stress and workload be equal with the compensation. or atleast lessen the work load like before. do not put too much pressure. in a month, we have 3 teammates who resigned. it is because the work is not healthy with their mental state.

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What do you like best about the leadership team?

they are helpful and approchable

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