TaskUs – That it's challenging and the customers are understanding. | Comparably
TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
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EMPLOYEE
PARTICIPANTS
11790
TOTAL
RATINGS
342327

That it's challenging and the customers are understanding.

What are some of the best things about your team?

Easily to talk to. A great sense of team and high moral. We work through any problem together. Lots of communication.

What is most positive about the culture and environment at your company?

I enjoy seeing the company reaching out with wellness tips, cooking stuff and just overall awesome random things to join or read.

What does the leadership team need to get better at?

Leaders should really be more informed of the customers policies and operating procedures. Our customer changes things frequently and receiving contradicting information in response to a question for a client breeds distrust.

Why do you feel undervalued and what would make you feel better about your compensation?

$15/hour, or what an entry-level Mcdonalds employee is paid ($11-$17), isn't a livable wage. I'd bet us agents are mostly parents and aren't interested in looking for a new job. If you want to retain employees pay us well. We're having to quickly train new employees and it's hurting our business.

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What do you like best about the leadership team?

they are helpful and approchable

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