
They care about the Teammates and are very helpful and empathetic
The teammates, because they make me feel I'm important for the campaign
They are very close and they practice teamwork, helping each other for the benefit of the whole team
That the company finds the way to make the work fun and to make the employees feel important and valued
As an SME I feel my responsibilities are increasing but the compensations are being the same. Also, the ways to compensate (a dollar by every Csat) are not having in account the SMEs as we do not have a lot of customer interactions, and the ones we have are potential Dsats