TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
First year at this company was undoubtedly satisfying. The best company so far. But I feel sudden changes in the culture or maybe it is only the account and the leaders.
What do your coworkers need to improve and how could you work together better?
Teamwork. More cooperation and helping hands.
What is most positive about the culture and environment at your company?
Before it was People first but that I can no longer feel. More of client first now.
What's going wrong and how can it be improved?
Permanent WFH setup but we're always threaten to go on site if the demand goals are not met. Nothing excites me to go to work.
Why do you feel undervalued and what would make you feel better about your compensation?
Too many demands. Lot of cross skilling but then we are not getting any extra compensation atleast. From web to chat to pure phone and number of crosskillings Account is consider hybrid but salary is not increasing.
What does the leadership team need to get better at?
Stop being toxic. Stop pressuring teammates. Find ways to motivate us when you think we are demotivated. Don't show your presence only when team/teammates scores are at risk. Show your presence every time. Treat us as humans, not robots. Act with sense of urgency when TMs needed assistance.
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