TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
It's average, work situations are dissatisfying enough to make me want to resign but vast career growth opportunity makes my personal attitude of "Try everything even though I could fail" happy.
What is most positive about the culture and environment at your company?
They are very optimistic regardless of situations. Their mental resiliency is impressive.
What do you like best about the leadership team?
They are very active in communication in regards to the actions being taken by the management.
What do your coworkers need to improve and how could you work together better?
They need to be more encourage to take ownership on their actions. The current set up let teammates to pass responsibility to their support team. I understand the "Teammate first" policy but spoon-feeding them is not very helpful on the account's growth.
What's going wrong and how can it be improved?
The current situation on our account leans on immediate gratification instead of long-term benefits. It is quite demoralizing how the operations team leans on ensuring that KPIs are meet by spoon-feeding the teammates the answers instead of making mistakes but improving. Too focus on statistics.
Why do you feel undervalued and what would make you feel better about your compensation?
I suppose it has been two years but I was offered a different salary during initial interview to the actual amount stated on the contract. My current salary does not match the total experience I have in the industry, even lower than my previous company. Nothing to do about it, I suppose.
Other Employee Reviews for TaskUs
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