TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
The company and its employee benefits are somewhat outstanding, but only when it was informed in the new hire orientation. Came production floor and all of it were almost something that would hit you or your team like the UL which is very disappointing.
What's going wrong and how can it be improved?
Create a new contract providing proper salary covering all the tasks and multiple chats this account has
What are some of the best things about your team?
They have been the only people who also know the issues in this account. They would have been better supports
Why do you feel undervalued and what would make you feel better about your compensation?
This deliveroo account has a lot of tasks being given to agents and proper salary pay hasn't been even aligned for these.
What does the leadership team need to get better at?
Be considerate of the teammates suffering from an account that has been very ridiculous and isn't even fixing the known issues repeating as contact drivers daily for the last year or so
What needs to change to make the company culture better?
The company should be direct and honest of what is the full task that a teammate has to accomplish from the recruitment point. We are all suddenly choked after training that the Deliveroo account handles 3CC which wasn't what the recruitment informed back then.
Other Employee Reviews for TaskUs
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