TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
Great but I prefer to have optical care instead or oral since we are working with computers we need to use glasses when working and sometimes it affects blurriness of our eyes.
Briefly describe your overall experience at your company
It's really terrible, I'm not happy anymore unlike a year ago everything was fine and wonderful but not now.
What are some of the best things about your team?
They are always energetic and fun.
What is most positive about the culture and environment at your company?
Nothing at all, it gotten worse.
What makes you most happy at work?
None, I want to work to get paid.
What's going wrong and how can it be improved?
They need to value their employee.
What do you like best about the leadership team?
TL Rj is great and easy to approach.
What is most positive about the culture and environment at your company?
They offer internal incentives if you met the metrics.
What does the leadership team need to get better at?
They need to bring back their motto of Peoples First, we can't see them doing it anymore like they don't care!
What do your coworkers need to improve and how could you work together better?
They need to put their ego a bit, it's too high that you can't reach it. Not all of them though.
Why do you feel undervalued and what would make you feel better about your compensation?
When I started, they mentioned that the company gets paid per case that agents were receiving. There were times that we get 2 chats for a whole day and I felt like they pay I receive is not enough to compensate for a job for 2 person.
Why do you feel undervalued and what would make you feel better about your compensation?
They shouldn't pull us out to one LOB to another so easily, we agreed for flexible schedule but not on LOB that they can just tell us that we need to be transferred to another LOB now then later will be returned to the original one. If they do this, they should increase our pay doing all this stuff!
Other Employee Reviews for TaskUs
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