
The experience was good but people over here try to control the agents like they were in school where you can not talk to the students of other section and etc.
Team leader should be supportive to their team.
Team is very helpful and supportive.
people on floor are very cooperative and helpful.
there is a very good bonding in my team .
That we got some activities to do or some games to relax our mind for some time.
My team the work environment my work helping Customers getting Csats
We need to get salary according to the pressure of work we are handling and also get some commission on the payments we are taking.
We are working on a full hours but not getting the proper basic salary for it. it is not that fruitful to work for full log in hours.
We are not getting the proper rewards on working for 8 hours shift . You should increase the salary of the employees who are living out of their homes.
They should handle their responsibility by their own rather then distributing them to the team mates. it Creates many misunderstanding and grudges between the team members and put more pressure of the extra responsibilities which should be done by the team leaders.