TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
It's a role to learn the basics about reporting and creating dashboards, but there is a lot of bureaucracy that will take time from the actual work. Management doesn't always support your ideas and it is condescending to internal clients, believing that they will not understand complex findings.
What is most positive about the culture and environment at your company?
My coworkers. However people that work from home seems to be relegated from the culture...
What are some of the best things about your team?
The majority is willing to help when needed. They are very humble and sapient about so many things.
What's going wrong and how can it be improved?
Lack of process clarity. My two management levels aren't aware of all the processes. When I ask they tell me to ask other bids coworkers or to look over confluence and don't show interest on understand the issue.
Why do you feel undervalued and what would make you feel better about your compensation?
This Q they took out from us the study benefits and other things. We don't receive anything for our birthday, kids' day, or Christmas gift for our kids (I've worked on other companies that do things). And when they send us something to our home, I need to pay the shipment. Unbelievable.
What does the leadership team need to get better at?
They need to get a better position over the process. They are relegated and we seem to be useless because we don't have access to client tool and management don't fight for it. They seem to be around without any goal and don't support analyst decisions or findings. Upper management us rude also
Other Employee Reviews for TaskUs
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