TaskUs – Bad training and struggling to succeed was my experience figuring it all out by my self with no assistance. | Comparably

TaskUs – Bad training and struggling to succeed was my experience figuring it all out by my self with no assistance.

TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
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EMPLOYEE
PARTICIPANTS
11815
TOTAL
RATINGS
343052

Bad training and struggling to succeed was my experience figuring it all out by my self with no assistance.

What do your coworkers need to improve and how could you work together better?

Better quality of work in the customer service field

What makes you most happy at work?

The customer shopping experience too bad this only temporary work according to the job offer.

What needs to change to make the company culture better?

Transparency. Training process had no explanation what's so ever. They treated me like a cow. It makes people fill like their style of treating the labor right is by trafficking. A lot of my trained co worker quit the job.

What does the leadership team need to get better at?

This company needs constructive team work as to providing more assistance to the new hire employee trainer, needs to really pay more attention to the new hired staff, Too much time is invested in the training course and there is no success in what the new hire achieves before entering operations.

Why do you feel undervalued and what would make you feel better about your compensation?

I've asked so many time for assistance while in training and I have been ignored, horrible training process with no time to shadow to be able to have some one explaining the process in detail how to do the job. At least provide 48 hour of shadow while in training. The fact that I had to be hired tem

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What do you like best about the leadership team?

they are helpful and approchable

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