TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
*Not all people in the leadership team practices company core values. No trust with employees. *Basic Pay is quite low, at least for provincial areas. *While there are employee benefits, it seems like the management care about the client MORE than the first line people. *Low compensation
Briefly describe your overall experience at your company
The higher ups (OM above) in this online delivery platform (Imus Site) account have favorites and are too invested in the "Client First" culture instead of being "People first". A certain Senior Manager is very pushy to the point that the account is toxic due to bad management. Underpaid employees.
What do you like best about the leadership team?
Too proactive, innovative, and passionate
What do your coworkers need to improve and how could you work together better?
Needs improvement in terms of communication. Responsiveness, trust, proactiveness.
What do your coworkers need to improve and how could you work together better?
Avoid being the "teacher's pet"
What do you like best about the leadership team?
They are very communicative especially when it comes to directives.
Why do you feel undervalued and what would make you feel better about your compensation?
Too many skilling with less pay. You are overworked but underpaid.
What is most positive about the culture and environment at your company?
There is none. The higher ups (OM above) in this online delivery platform (Imus Site) account have favorites and are too invested in the "Client First" culture instead of being "People first"
What's going wrong and how can it be improved?
Same response as before. The higher ups (OM above) in this online delivery platform (Imus Site) account have favorites and are too invested in the "Client First" culture instead of being "People first".
What's going wrong and how can it be improved?
>Too many changes, no consistency. >Underdeveloped partnership/employment crucial for the company to run. >not all level 3 escalations are approachable >Can be improved by providing consistent product processes and contract based full time partners. Improve L3 attitude.
Why do you feel undervalued and what would make you feel better about your compensation?
1. LZN still adheres to the provincial rate, but compared to other sites, we heard that they are being paid higher. Since we do the same tasks, even more to some people - we would love if TaskUs can bypass this and provide the same rate as the metro. 2. Provide additional HMO benefits (self care)
Other Employee Reviews for TaskUs
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