
The management itself. they dont listen
Good thing here teammates here are approachable and some other supervisor.
There are easy to work with. but some agents are really hard to educate
Listen to the employee. stop gaslighting everything. Yes, we are thankful for the job but you should listen to our feedback
OT hours, you keep on telling us to do ot and there is a rewards but at the end of the day. we are not getting it on time. next there is no incentives. health care is not that great. there is no medicine reimbursement. etc.