TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
During pandemic and during post, TU had been great specially for agents working from home. But at the present time the company can no longer provide any additional compensation/benefits/premiums and most of the time only focuses on new hires instead of thinking a way to retain regular employees.
Briefly describe your overall experience at your company
With the implementation of Bell Curve Policy, uncompetitive salary and benefits, no strategy to retain tenured and excellent agents, overall experience is disappointing and needs a lot of improvement/changes. Working from Home is the ONLY reason why the team and I are still with the company.
What makes you most happy at work?
The people that I currently work with.
What do you like best about the leadership team?
They would always try their best to listen to your complaints
Why do you feel undervalued and what would make you feel better about your compensation?
Salary and benefits such as allowances, vacation leaves, etc., are not competitive compared to other companies.
What makes you most happy at work?
I would feel happy at work if the compensations are sufficient and reasonable with the nature of my work.
What are some of the best things about your team?
Since our team only consists of 5 persons, we always discuss things, be it regarding questions, tips and advice regarding work
What are some of the best things about your team?
Our team is open with each other and we find time and ways to enjoy ourselves and have fun from time to time even if we're working from our own homes.
What needs to change to make the company culture better?
Since culture is already established, it should also be implemented internally. Not just for show. Providing budget for team building activities is one of the best ideas to nurture the company's culture. which is clearly missing.
Why do you feel undervalued and what would make you feel better about your compensation?
Basic Salary is low. Raises are not enough as well to compensate. Premiums are way below average the only good benefit is the health card. No incentives for attendances, you should be on the top 30% of your team to get incentives (as long as you reach the target we should be already eligible) etc.
Other Employee Reviews for TaskUs
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