TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
not happy to work with the company due to salary needs to be improved but staying with the company due to the team I have itself
Briefly describe your overall experience at your company
working in TaskUS did not meet my expectation prior being hired. I thought that this company is a people first company but it is not it is more on management and account first than valuing agents concerns
What makes you most happy at work?
I was able to be with my team
What are some of the best things about your team?
easy to get along with
What is most positive about the culture and environment at your company?
teamwork makes the dream work
What are some of the best things about your team?
We are open to everything and we work as one
What do you like best about the leadership team?
My Current Supervisor is very open to us with any changes or updates on the team
What do you like best about the leadership team?
I like my Team Lead as she really shows care with the team and open for communication
What needs to change to make the company culture better?
make sure your compensating your teammates with the correct compensation rather than adding workloads without additional allowances
What is the best part about your compensation package?
there is none however letting us to have a hybrid set up keeps me motivated in staying with TU
Why do you feel undervalued and what would make you feel better about your compensation?
just providing additional workload without any compensation while other agents have the same workload with us have additional 3k skills allowance
What are some of the best things about your team?
we are a team player and we share the same thoughts especially on the salary and the additional workload that the campaign is providing us
What's going wrong and how can it be improved?
everything about the management that only wants us to have additional workload, if you can't hire additional teammate much better to be compensate the agents fairly enough
What does the leadership team need to get better at?
take action on the concerns that being raised by agents not only providing updates and adding more workload without any increase on salary or on allowance then expecting to perform well.
What needs to change to make the company culture better?
providing WFH and competitive salary is they want us to work onsite as almost half of the monthly salary was being allotted just for transportation even we can perform our best on WFH setup
What's going wrong and how can it be improved?
full onsite that was being implemented. I understand that onsite really needs but I think I rather think about how the agent can keep their KPI even working at home and those who are not performing can stay onsite
Why do you feel undervalued and what would make you feel better about your compensation?
Because of the additional workload that was being given to us then limiting the leaves and having a NTE once I leaved on a certain date which we cannot see the future if there sill be an emergency. I want to be reevaluated about the work and the salary that was being given to us
Other Employee Reviews for TaskUs
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