TaskUs – Do their jobs better so that I stop having to pick up their slack. | Comparably

TaskUs – Do their jobs better so that I stop having to pick up their slack.

TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
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EMPLOYEE
PARTICIPANTS
11791
TOTAL
RATINGS
342356

Do their jobs better so that I stop having to pick up their slack.

What do your coworkers need to improve and how could you work together better?

We're all exhausted and ready for our leadership to start acting like they care again.

Why do you feel undervalued and what would make you feel better about your compensation?

The workload is much too large for the pay to be this far below market rate.

What needs to change to make the company culture better?

Time travel. Things went downhill after Blackstone came in and then got even worse when we went public.

Why do you feel undervalued and what would make you feel better about your compensation?

TaskUs pay is far below market rate for comparable workloads - $17,000 below market rate in my case.

Why do you feel undervalued and what would make you feel better about your compensation?

My salary is roughly 13k below market rate. Taking on nearly triple the workload actually significantly reduced my pay when I moved from an hourly role to a salaried role.

What does the leadership team need to get better at?

The leadership team needs to work on adhering to the beliefs they quote - the "Frontline First" attitude is now a catchphrase only and is NOT reflected in leadership's day-to-day living.

What is most positive about the culture and environment at your company?

The OG staff still do their best to adhere to the company value of Teamwork Makes the Dream Work. I could not exist in any successful capacity without the OG team, and the handful of newer folks who fit right in with the OGs despite the lack of alignment on priorities from our higher-ups.

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What do you like best about the leadership team?

they are helpful and approchable

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