TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
It's nice and fun. Although sometimes, it's draining, it's rewarding sometimes too.
What is most positive about the culture and environment at your company?
The company has provided us many great benefits and perks which is one of the reasons why I stayed here.
What makes you most happy at work?
When I achieve my goals for the day. I have a day-to-day goals in terms of scores and this is to make sure I am improving.
What are some of the best things about your team?
As a team, everyone is helping each other out, especially at this time that we don't have a Team Leader available. Our team is dependent on one another and it's nice to have each other's back. I can say we're a pretty good team, even without a team leader.
Why do you feel undervalued and what would make you feel better about your compensation?
When we started, we handled only 1 LOB and we are omni trained (we handle chat, email and phones). Now, we are handling 3 LOBs and handling all 3 channels as well. It's difficult having to know everything and to do everything all in one shift. I feel like the management is exhausting all manpower.
What do you like best about the leadership team?
I rarely feel that we are taken care of by the leadership team. Our Team Leader recently resigned and it's been more than a month and no replacement TL has handled us. More than a month without coaching and we're not up to date with our scores. I feel that we are neglected at this time.
Other Employee Reviews for TaskUs
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