TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
My team lead and teammates are very supportive, patient and understanding.
Briefly describe your overall experience at your company
my team now are all good, supportive and understanding
Briefly describe your overall experience at your company
Now that I was transferred to Lizzy's Watchtower site, TaskUs can't even add additional allowance for Internet and Electric bills for WFH teammates, but other BPO companies can. Our iCare HMO which has a lot of problems though it is cheaper but the price difference is not worth it compared to Avega.
What do you like best about the leadership team?
they are approachable, supportive, concern and patient
What are some of the best things about your team?
Supportive, patient, understanding and cheerful at times.
What are some of the best things about your team?
very supportive, approachable, understanding and patient
What is most positive about the culture and environment at your company?
being appreciated and understand our needs
What makes you most happy at work?
My teammates , TL, OM and the LOB I am handling
Why do you feel undervalued and what would make you feel better about your compensation?
Make additional incentive if still possible for us to cover up some expenses
What are some of the best things about your team?
Always focus on supporting each other especially when mentoring on the process or guidelines. There is always a teamwork.
What do you like best about the leadership team?
Leadership team is doing their best to retain and keep the employee and not lose their job. I hope they continue this way even in the future.
Why do you feel undervalued and what would make you feel better about your compensation?
It would make me feel better if I can save money especially once I retire. I am getting old and I want to secure my finances in the future.
What is most positive about the culture and environment at your company?
Team leaders make time to do their best effort to support their teammates when it comes to understanding the process and lessen the gap on the ambiguity of other guidelines.
What makes you most happy at work?
Because of my Teammates, TL and SME and saving the people on the LOB I handle now. My team are always there to support me whenever I encounter difficulty at work.
What is most positive about the culture and environment at your company?
Permanent Work from Home. Full-support of each teammates, TL and SME. There is always a Teamwork. These are the reason why I am still here in this company even though I really hate the micromanage behavior of my SOM/OM.
What makes you most happy at work?
When my team lead and teammates makes me feel secure whenever I have ambiguity in the process and they help me to understand how the guidelines must be applied. I hope they maintain thus kind of environment even in the future.
What does the leadership team need to get better at?
If the management wants their teammates to achieve a better scorecard especially in Quality, the SOM/OM must support on how teammates could achieve it and not focus so much on the markdown/mistake. SOM/OM should think of a way on how their teammates could prevent an error and achieve quality
Why do you feel undervalued and what would make you feel better about your compensation?
TaskUs can't even add additional allowance for Internet and Electric bills for WFH teammates, but other BPO companies can do this kind of benefit. TaskUs email even sent news of quarterly net income of over $100 million, but can't even add additional allowance despite the increase in net income?
Other Employee Reviews for TaskUs
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