TaskUs – This is the first ever BPO company that I am told and I am required to be PERFECT all the time. | Comparably

TaskUs – This is the first ever BPO company that I am told and I am required to be PERFECT all the time.

TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
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EMPLOYEE
PARTICIPANTS
11815
TOTAL
RATINGS
343052

This is the first ever BPO company that I am told and I am required to be PERFECT all the time.

Briefly describe your overall experience at your company

Worst METRICS I have seen in my past 2 years of BPO experience. This is the worst of all. We are required to be PERFECT. They should hire COMPUTERS and AI instead of humans. Or they could make some robots to do the work then.

Why do you feel undervalued and what would make you feel better about your compensation?

Company cares more about the client than its people.

What's going wrong and how can it be improved?

We are required to be perfect all the time.

What do your coworkers need to improve and how could you work together better?

They don't need to improve. I need to leave this company.

What's going wrong and how can it be improved?

Client first policy, we don't have any room for error since our QA metrics is AUTO FAIL. We commit something minor mistake, we fail already. Then, if we mistakenly to a wrong department due to some confusion, we are tagged as MANIPULATORS. What kind of bullsh*t thing is that?

Other Employee Reviews for TaskUs

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What do you like best about the leadership team?

they are helpful and approchable

Leadership review from Customer Support Dept
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