TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
TKU is frontline first to their teammates. Once you reach the support level, it's a free for all. Your leaders gaslight you when you try to raise your concerns and make it seem like your problems are only caused by you. No help given. No empathy. Your mental health will be tested heavily.
What is most positive about the culture and environment at your company?
Friendly/approachable field men and sentinels
What makes you most happy at work?
my current team. but with movements that happen all the time, that will probably go away
What are some of the best things about your team?
The team that I am in right now is amazing, we know each other's strengths and weaknesses and we test each other so each and everyone can grow. I can't say the same for the other teams out there though.
What does the leadership team need to get better at?
The leadership needs to start thinking of the support team as people too. Specifically in the LX department. We understand that changes are constant and that we need to adapt to the business needs. But please also think of us as humans. Stop romanticizing resiliency and listen to your people.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel used and abused. You may get praises for your good work and probably have the occasional prizes or the pat on the back. But all of these do not take away the fact that I feel abused and bogged down by the system. Also, the cost of living keeps getting expensive but the salary barely rises.
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