TaskUs – My teammates are okay, the team lead needs more training. Don't have enough knowledge about the product, don't know how to do RCA and coaching development. Better to take another training | Comparably

TaskUs – My teammates are okay, the team lead needs more training. Don't have enough knowledge about the product, don't know how to do RCA and coaching development. Better to take another training

TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
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EMPLOYEE
PARTICIPANTS
11815
TOTAL
RATINGS
343052

My teammates are okay, the team lead needs more training. Don't have enough knowledge about the product, don't know how to do RCA and coaching development. Better to take another training

Briefly describe your overall experience at your company

Nothing much Nothing much Nothing much

What's going wrong and how can it be improved?

Team Leader is incompetent, need more training.

What's going wrong and how can it be improved?

WFH set-up is what I much prefer

What are some of the best things about your team?

My team mates only nothing more

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation must depends on tenurity

What does the leadership team need to get better at?

Training on how to be a Team Lead, on how to do Root Cause Analysis, on how to handle coaching and to decide for the team

What does the leadership team need to get better at?

Prioritize the employees' well-being. Sentinels here in LWT need the approval of the VP before allowing the 'hot compress' from the clinic to be brought onto the production floor

Other Employee Reviews for TaskUs

Briefly describe your overall experience at your company
Briefly describe your overall experience at your company
What do you like best about the leadership team?

they are helpful and approchable

Leadership review from Customer Support Dept
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