TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
It is sad that this company only prioritizes profit over investing with their people. They are fond of downgrading employee benefits. Full of people lacking in leadership skills.
Briefly describe your overall experience at your company
In my over 15 years working in the BPO industry, TaskUs is by far the worst in all aspects. Ridiculously not a best place to work. Definitely not a people first company and core values are just for show. Undervalued and full of cost cutting measures. We are treated as robots and being paid unfairly.
What do your coworkers need to improve and how could you work together better?
Avoid gossiping and be supportive of all team members.
What does the leadership team need to get better at?
Interpersonal skills and learn not to treat teammates as robots.
What are some of the best things about your team?
We communicate well with each other and focus on goals and results. We offer each other support.
What is most positive about the culture and environment at your company?
A Work-life Satisfaction and a people-first culture? Not happening in this company. A company full of flowery words.
What is most positive about the culture and environment at your company?
Based on over 3 years of working here. There have been more challenges than positive experiences during my time with the company.
What's going wrong and how can it be improved?
Full of cost cutting measures. Improve decisions that negatively impact teammates. Think that teammates are also affected by the current inflationary environment and not just the company.
Why do you feel undervalued and what would make you feel better about your compensation?
Considering inflation, definitely undervalued. Salary range is below market value. I don't know if it's because of our location which is a city and capital of a province.
Why do you feel undervalued and what would make you feel better about your compensation?
Below industry standards. Too low compare to other local vendors like Accenture and TDCX. Annual merit increase is always less than 55 to none even if your average is more than 95%. You call our HMO comprehensive while it is only clinic-based.
What does the leadership team need to get better at?
Interpersonal skills.Treating employees equally as well.Our current operation and senior managers are treating us like robots.What they only care about is their numbers. Fond of using the word "mediocre" even if our team and individual scorecards are by far & don't know how to acknowledge hard work
Other Employee Reviews for TaskUs
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