TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
?Being part of the company is overall great. There are things that we are grateful for. However, leaders should step in and see the real proble
Briefly describe your overall experience at your company
There are still good things happening. It's just that higher ops of TaskUs failed in hiring leaders who don’t have compassion, people who failed to embody the company value
What is most positive about the culture and environment at your company?
No discrimination when it comes to LGBT members
What do you like best about the leadership team?
Some of the leaders are hands-on to the team and pro agents.
What are some of the best things about your team?
Teammate level, we consistently support one another, fostering a collaborative and dependable work environment.
What is most positive about the culture and environment at your company?
?The inclusivity, especially for the LGBTQ community. There is no discrimination; they are very
What's going wrong and how can it be improved?
Unfortunately, leaders often overlook the genuine contributions of teammates, which contributes to feelings of demotivation.
What are some of the best things about your team?
The team that I belong to right now is so far good. We observed team work and everyone was lifting each other.
Why do you feel undervalued and what would make you feel better about your compensation?
The lack of transparency in merit increase calculations and the capping of agents’ base salaries are significant concerns. Current compensation offerings do not align with pr
Why do you feel undervalued and what would make you feel better about your compensation?
Remove the salary cap when the agent reaches 20k on the basic pay. If the company can allocate such a large amount for signing bonuses, it’s only logical to invest in meaningful salary increases instead. A competitive sala
What does the leadership team need to get better at?
The leader should recognize the immense value of our tenured teammates. Tenured teammates bring immense value through dedication and mentorship, yet are often underappreciated. Their loyalty and role in developing others are vital to our success and deserve meaningful recognition.
What's going wrong and how can it be improved?
There are some leaders who cannot take constructive criticism. They got mad when their authority got questioned. Imagine having leaders who don't have emotional intelligence. A leader who made agents feel that they are not heard, who made their agent feel that all their feelings are invalid.
Other Employee Reviews for TaskUs
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