TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
I had pathetic experience working in TaskUs. I have raised multiple issues and concern with suggestion to improve the work but that never heard. We have SME but doesn't have any knowledge about the process nor he sit's on the floor. You can always find him in the smoking area roaming.
What do your coworkers need to improve and how could you work together better?
They needs to work more to stabilize the process. Currently they are just coming sitting and going home. They are not working to get the process stabilized. They always do chit chat when they don't have any work which disturbs the entire floor.
What does the leadership team need to get better at?
They need to stop partiality towards there favorite teammates and give fair chance to every teammate based on there performance and not by the favoritism. Every month the RNR get's distributed to the favorite TM's not to those who do all the hard work.
What needs to change to make the company culture better?
The company needs to think about the employees well being there are no fun Fridays no fun activities on the floor just work and work. As I am working for the voice process we don't get opportunity to attend the monthly RNR's held in the cafeteria.
What's going wrong and how can it be improved?
The work environment here is very negative. The management never listens to the suggestion we provide to improve the quality of work. Even if that suggestion will make our jobs easy my manager never want to listen to any suggestions or complaints I raised in this entire year.
Why do you feel undervalued and what would make you feel better about your compensation?
The work I am doing is more compare to my fellow teammates who has joint with me. I have completed my 1 year and have been moved to 6 different LOB's and now I am doing extra work for which I am not getting paid anything extra nor I have any extra incentives or something to cover up the work.
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