TaskUs – My overall experience feels like a roller coaster. Safety issues in production make me feel uneasy, and overtime is often used as a threat. Scorecard transparency is lacking—only one person has access. Fair treatment is missing, and the “People First” principle seems forg | Comparably

TaskUs – My overall experience feels like a roller coaster. Safety issues in production make me feel uneasy, and overtime is often used as a threat. Scorecard transparency is lacking—only one person has access. Fair treatment is missing, and the “People First” principle seems forg

TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
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EMPLOYEE
PARTICIPANTS
11815
TOTAL
RATINGS
343052

My overall experience feels like a roller coaster. Safety issues in production make me feel uneasy, and overtime is often used as a threat. Scorecard transparency is lacking—only one person has access. Fair treatment is missing, and the “People First” principle seems forg

What makes you most happy at work?

What makes me happy at work is having a friend who waits for me so we can have good conversations while working. We enjoy each other’s company but always make sure our wo

What do you like best about the leadership team?

I don’t have a team lead at the moment, but I have experience being a leader in my previous company. The best part of leadership is collaborating with your team to help them

What are some of the best things about your team?

I don’t have a team and currently work alone with a different workload from others in the campaign. I’m the only one handling this unique set of tasks. I also deal directly with the

Why do you feel undervalued and what would make you feel better about your compensation?

I feel undervalued because my workload differs, yet no clear metrics or incentives were communicated. I worked hard for November’s score, but the incentive process changed the same day, making my efforts feel overlooked. I hope

What is most positive about the culture and environment at your company?

When it comes to the work environment, I feel that higher operations often express their superiority, which makes other agents feel intimidated. It would be much better if they were friendly and approachable, so employees could express concerns without hesitation and work together more effectively.

Other Employee Reviews for TaskUs

Briefly describe your overall experience at your company
Briefly describe your overall experience at your company
What do you like best about the leadership team?

they are helpful and approchable

Leadership review from Customer Support Dept
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