TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
it is good to a certain extent since there are pros and cons vs other call centers in the area
What are some of the best things about your team?
They are willing to help and have a good time while working
What is most positive about the culture and environment at your company?
there are benefits for the agent like birthday leave and UTO. This helps in emergencies. There is awareness in mental health.
What makes you most happy at work?
that I have money to take home to my family. And since the shift is 1 hour away from my house I can get there a bit quicker.
What do you like best about the leadership team?
listen to the agent. There are many issues in regards to missing vacations day and the internal TL's only redirect the blame to others. Within campaign follow the procedures. there should be a better pay for when you move to another position instead of giving other bonuses.
Why do you feel undervalued and what would make you feel better about your compensation?
In Mexico task us the net pay is the same pay as 5 years ago. Inflation has been rising but not our pay. Living in the border does not help. The bonus that used to exist for coming on time no longer exist for new hires. Where in all call centers this is a benifit.
Other Employee Reviews for TaskUs
×