TaskUs – The actual interviews and other processes were fast. However your waiting time in the office for you to be called can reach an hour after your schedule. It also took a few months before they called back about when you will start. | Comparably

TaskUs – The actual interviews and other processes were fast. However your waiting time in the office for you to be called can reach an hour after your schedule. It also took a few months before they called back about when you will start.

TaskUs Claimed Company
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. read more
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EMPLOYEE
PARTICIPANTS
11815
TOTAL
RATINGS
343052

The actual interviews and other processes were fast. However your waiting time in the office for you to be called can reach an hour after your schedule. It also took a few months before they called back about when you will start.

What did you like most about the interview process?

Simple, no difficult tests to answer

Why do you feel undervalued and what would make you feel better about your compensation?

Undervalued: Decision-making regarding the team without actually consulting the team. Compensation: A proper, standard process for salary raise.

What are some of the best things about your team?

We can relate to each others' plight. Some of them I know I can trust by at least 90%.

What's going wrong and how can it be improved?

Immediate supervisor doesn't listen to your concerns, and instead imposes own opinions. No transparency on decision-making until a decision has been made.

What does the leadership team need to get better at?

Transparency, authenticity, knowledge about the people they're handling. Making decisions with the knowledge about what the employees actually need, rather than what they want to do or what the clients want to see.

What needs to change to make the company culture better?

Actually being people first, and not just on a surface level. Make sure that support teams are also being taken care of. Frontliners first, but don't forget the people running things at the background.

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What do you like best about the leadership team?

they are helpful and approchable

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