Tenet CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
There is constant communication with everyone
Review from Customer Support Dept
They work very hard to keep our hospital safe
Review from Customer Support Dept
What does the leadership team need to get better at?
Management lacks better and clear communication; telling employees their work is useless or you’re not intelligent but resourceful makes for discouraging work performance. The workflow starts from top-down, not vice-vers
Review from Customer Support Dept
Working together, act according to title some are just drama and unfortunately they are leaders
Review from Customer Support Dept
staffing more people to lighten the load
Review from Customer Support Dept
Not playing favorites. Actually being a leader. Acknowledge their employees.
Review from Customer Support Dept
What is the best part about your compensation package?
It is fair. Hopefully, I won't need it
Review from Customer Support Dept
holiday pay and overtime pay opportunities as well as bonuses
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Performance review provided good feedback, yet the pay increase showed differently (.05%) and qualify for no bonus makes devalue employee.
Review from Customer Support Dept
Pay is very far off compared to other places. I am under paid by $6 per hour.
Review from Customer Support Dept
Minimum wage in other states is more than I make after multiple years of experience and several tiny raises. If I was flipping burgers it'd be okay but I'm saving lives so I think i deserve it.
Review from Customer Support Dept
Too much work and unfair pay.
Review from Customer Support Dept
What are some of the best things about your team?
Due to COVID there is less interaction for team-building.
Review from Customer Support Dept
My coworkers are the only reason I keep showing up.
Review from Customer Support Dept
we all work well together we are a well oiled machine
Review from Customer Support Dept
We still have fun while we work
Review from Customer Support Dept
we work very well together
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Actually do your job. I could care less about them being a team player. I'm just tired of doing their job too. There are a few people that are truly amazing but not many.
Review from Customer Support Dept
Some of the girls are awesome. Unfortunately you have the ones that like to stir drama
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
If particular people aren't there for the day it is a great environment but management refuses to deal with the people causing problems. They are favored by management and know they can get away with anything.
Review from Customer Support Dept
Everyone seems to care about the work
Review from Customer Support Dept
we are like one big family
Review from Customer Support Dept
What needs to change to make the company culture better?
More Employee and leadership interaction, with open communication regardless of level vs being told be careful not to overstep.
Review from Customer Support Dept
What did you like most about the interview process?
The interviewers were positive and energetic; unfortunately they now have moved on away from the company. That was my sign of things to follow with the employer.
Review from Customer Support Dept
People were nice then but now I know it was fake.
Review from Customer Support Dept
My manager already knew me so mine was just a formality.
Review from Customer Support Dept
they let me ask questions about the company so to make sure I was a great fit
Review from Customer Support Dept
It seemed relaxed. It didn't seem overwhelming.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Tenet yet.
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What makes you most happy at work?
When my patients survive their surgeries.
Review from Customer Support Dept
meeting new people and helping them
Review from Customer Support Dept
I like to know I am contributing.
Review from Customer Support Dept
my coworkers and my patients/families
Review from Customer Support Dept
What's going wrong and how can it be improved?
I perform my work as instructed, provide an amazing customer service experience and keep negative comments to myself about the company. If nothing has changed now, nothing will change going forward.
Review from Customer Support Dept
Deal with the problem people. Acknowledge people outside the click when they do a good job. Stop trying to change the whole departments process to accommodate the problem makers.
Review from Customer Support Dept
What’s going wrong is management and how undervalued we feel and we need better pay and less drama
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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