The Oncology Institute Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
The best part about the TOI leadership team is that they listen and seem to take into consideration suggestions for improvements from the staff.
Review from Customer Success Dept
I like how we get respected as a person, When something needs to be HEARD it is. not just brushed off like most big companies would.
Review from Customer Success Dept
Their communication and ability to work as a team
Review from Customer Success Dept
They let you know what is going on in the company
Review from Customer Success Dept
I can have meaningful conversation and they will F/U with me of issues.
Review from Customer Success Dept
What does the leadership team need to get better at?
communication, listening and actually gets things resolved for their employees.
Review from Customer Success Dept
Listening to their employees with out judgement.
Review from Customer Success Dept
ensuring to keep the good employees
Review from Customer Success Dept
What is the best part about your compensation package?
The amount of PTO alloted
Review from Customer Success Dept
my Co Pays can improve.
Review from Customer Success Dept
I am very satisfied with my compensation package.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
It's not that I feel undervalued, I said I'm not getting paid enough because with prices going up its hard to be able to afford rent / car insurance / other bills that are necessary. I feel like $20.00 for the FOA's would be manageable.
Review from Customer Success Dept
we worked so hard for this company and seems we don't feel appreciated.
Review from Customer Success Dept
Because I am undervalued at this job. Will take care of numerous patients and help MDs and fellow APPs for less than an optimal amount of money, only for there to be a job posting later advertising for more money than I currently make. Also various people ask for favors and do not return them.
Review from Customer Success Dept
I get paid the least but do the most work.
Review from Customer Success Dept
I have requested an increase in pay. As I do a lot for this company that is not in my job description, however I stepped forward and decided to help. I know my worth and I think I have shown it
Review from Customer Success Dept
What are some of the best things about your team?
The best thing about my team is the care and compassion we share with each other and the patients.
Review from Customer Success Dept
My doctor is amazing and treats me with respect. I work at different offices and the other office I work at the staff is amazing and we all work together as a team!
Review from Customer Success Dept
friendly and willing to help each other out.
Review from Customer Success Dept
They are kind and helpful
Review from Customer Success Dept
They are really funny. Like hilariously funny.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Communication is key to any good work environment.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The way the company acknowledges the achievements of the employees is a positive feature of the culture and environment of TOI.
Review from Customer Success Dept
The people I work with treat me with respect and we know how to work together to make the office flow close to seamless as possible
Review from Customer Success Dept
Other departments are very nice and friendly.
Review from Customer Success Dept
Being honest with my leadership
Review from Customer Success Dept
My co -workers and patients encourage me to be the best that i can .
Review from Customer Success Dept
What needs to change to make the company culture better?
More money with better benefits, managers showing support to their employees for advancement in their careers.
Review from Customer Success Dept
What did you like most about the interview process?
There aren't any Interviews reviews of The Oncology Institute yet.
Be the first to contribute a review.
What would you improve about your company's interview process?
There aren't any Interviews reviews of The Oncology Institute yet.
Be the first to contribute a review.
What makes you most happy at work?
I feel happy about helping very ill patients on their journey through treatment to recovery.
Review from Customer Success Dept
Going into a work place that respects you as a person is a big factor! My patients are friendly and we are able to treat them as family.
Review from Customer Success Dept
helping our patients out and be able to get to know them.
Review from Customer Success Dept
Helping patients with their concerns
Review from Customer Success Dept
making our patients smile and giving them hope
Review from Customer Success Dept
What's going wrong and how can it be improved?
More communication and less finger pointing.
Review from Customer Success Dept
more structure and more pay
Review from Customer Success Dept
What do you like best about your company?
There aren't any Outlook reviews of The Oncology Institute yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of The Oncology Institute yet.
Be the first to contribute a review.