TJX Companies Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
The support they give us
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I like that they are straightforward
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They are very helpful when it comes to learning new things.
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What does the leadership team need to get better at?
Worst team ive ever worked for
Review from Customer Support Dept
Personals skills for the perdons who call the managers.
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Knowing policies and procedures, treating staff respectfully.
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Being appropriate with issues in how they address them and handle them.
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Communication, customer service, training, time management
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What is the best part about your compensation package?
10 percent discount on purchases
Review from Customer Support Dept
I think the pay is fair for the most part
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The best part will be when I get paid vacation time off. I just wish that all the time I’ve already put in at this company (before I became a manager) counted towards the time
Review from Customer Support Dept
Benefits costs or good companies ect
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Why do you feel undervalued and what would make you feel better about your compensation?
Better salary. Every time minimum wage is increased, more tenured employees do not receive salary increases.
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I would raise the payment for the ones that are more multitasking and working in every part of the store because want it or not it is a lot
Review from Customer Support Dept
What are some of the best things about your team?
The best aspect of my team was their understanding that I had the opportunity to develop and progress, and they permitted me to sever connections. Additionally, they hired friends who were in desperate need of employment during difficult times.
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All work well together team player
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Most work fast and are organized
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The things I love the most about my team work is their leadership.
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The fact that everyone usually makes it fun. Not too much drama either.
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What do your coworkers need to improve and how could you work together better?
Team work and being respectful
Review from Customer Support Dept
Location should be closed immediately
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Attitude, following directions, learning to go with the flow better
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What is most positive about the culture and environment at your company?
The clients are the most positive aspect of working there.
Review from Customer Support Dept
People’s positivism, and the
Review from Customer Support Dept
The most positive about their culture is the diversity you can seen on the work place.
Review from Customer Support Dept
Manager and asst managers are great and willing to help anytime. Also very upbeat ect
Review from Customer Support Dept
The coworkers being pleasant to each other. Usually pretty relaxed environment
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What needs to change to make the company culture better?
Never hated a job more
Review from Customer Support Dept
Habe best training will help a lot
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What did you like most about the interview process?
The supervisor has an excellent initial perception.
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The people interviewing me at the company
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The manager listening to me about experience
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The questions were straightforward and good
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The manager made me feel comfortable and was easy to talk to.
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What would you improve about your company's interview process?
Have professional staff to do the interviews
Review from Customer Support Dept
Company needs to actually interview applicants, not just hire anyone who shows up for interview.
Review from Customer Support Dept
What makes you most happy at work?
When I am able to really make a difference in a customer's day.
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Getting to be able to meet new people
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To be at a place that keeps me happy about a great company
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Quitting time is the best part of my day.
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Feel useful at all on my job.
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What's going wrong and how can it be improved?
The store is well-managed. I would suggest that you recognize when you possess a valuable asset. When you have something rare that is conscious and promotes community growth, you should find ways to collaborate with people of a similar caliber, as they will help your business progress.
Review from Customer Support Dept
Hours are low right now due to low payroll and handle insubordination better.
Review from Customer Support Dept
the company needs to stop micromanaging the WRONG things
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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