VXI Global Solutions Operations Department Employee Reviews | Comparably
VXI Global Solutions Claimed Company
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more
EMPLOYEE
PARTICIPANTS
345
TOTAL
RATINGS
2808
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VXI Global Solutions Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Structured processes and clear performance expectations that help guide career development

Review from Operations Dept · Posted 15 days ago

The support and willingness to listen.

Review from Operations Dept

They are the best! They on our on side and want to make sure we succeed!

Review from Operations Dept

knowledge and expertise shared to teammates

Review from Operations Dept

They make sure their people are doing great with what they do

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

Stop being emotional and put their feelings in to the job

Review from Operations Dept

Communication and equality and priorities

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Health insurance for me and my family

Review from Operations Dept · Posted 15 days ago

The benefits and bonus structure

Review from Operations Dept

Ability to bonus based on performance. Their P4P for all levels is a great win and you don't see that at many BPOs

Review from Operations Dept

The T-Mobile business account phones we can get after 30 days

Review from Operations Dept

Program allowance and the basic salary

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

More money as team leader in hertz we do a lot of work and we are not being paid fairly

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Supportive teammates and a collaborative work environment that encourages knowledge sharing

Review from Operations Dept · Posted 15 days ago

Teamwork makes the dream work., We create a family atmosphere that provides security in knowing your job role and what it takes to be a leader!

Review from Operations Dept

The willingness to embrace Open and Honest communication

Review from Operations Dept

Always nice and helpful and willing to be there. Like a family

Review from Operations Dept

aspire to be at the top.

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

We try real hard to understand and Obey what we are told to do but when the team leaders can't connect and comprehend what they're told to do it makes it hard on us

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Sense of accomplishment when contributing to team and client success

Review from Operations Dept · Posted 15 days ago

The fact that we look at "mistakes" as learnings and not as a true error. We embrace a fail fast philosophy. Allowing us to learn with out risk of losing our position

Review from Operations Dept

It is an open policy place we can talk to anyone about anything.

Review from Operations Dept

fair treatment regardless of sex, age and religion

Review from Operations Dept

Its concern and passion for people evident in its leadership and management styles

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

Things need to be confidential, if something happen in management on a specific account the entire VXI knows about this

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

Structured and organized interview process

Review from Operations Dept · Posted 15 days ago

The face to face interviews with the executive team.

Review from Operations Dept

The vibe from everyone was comfortable like home

Review from Operations Dept

accommodating interviewers and fast result

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of VXI Global Solutions yet.
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What makes you most happy at work?

Outlook Reviews

Leadership opportunities for high-performing individuals who consistently deliver results

Review from Operations Dept · Posted 15 days ago

Being able to touch the lives of many

Review from Operations Dept

Team work and the ability to help others learn and grow

Review from Operations Dept

The environment everyone welcomes everyone

Review from Operations Dept

work itself, food and teammates

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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