Zoom Video Communications Customer Support Department Employee Reviews | Comparably
Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more, in one offering. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more info at zoom.com. read more
EMPLOYEE
PARTICIPANTS
178
TOTAL
RATINGS
2237
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Zoom Video Communications Customer Support Department Employee Reviews

Briefly describe your overall experience at your company

Truly one of the best in the biz.

Review from Customer Support Dept

The best experience of my entire working career

Review from Customer Support Dept

What do you like best about the leadership team?

Leadership Reviews

They happily share what's going on at the top level and help set/manage expectations very well throughout the company.

Review from Customer Support Dept

supportive, caring, listen to feedback / suggestions ! Keep Safe!

Review from Customer Support Dept

Transparency and continual reminders that we take care of our customers, our company, our community and ourselves.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Zoom Video Communications yet.
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What is the best part about your compensation package?

Compensation Reviews

Shares of stock and vesting periods.

Review from Customer Support Dept

nontaxable allowance for internet & electric bills

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Zoom Video Communications yet.
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What are some of the best things about your team?

Team Reviews

Honest, super helpful, NOT silo oriented and great teammates.

Review from Customer Support Dept

diversity, cooperation, collaboration, willingness to assist

Review from Customer Support Dept

Caring for our customers is always top of mind.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Zoom Video Communications yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Truly focus on doing our absolute best to maximize customer happiness, and it starts with the employees.

Review from Customer Support Dept

Zoom Cares, Permanent Work From Home

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Zoom Video Communications yet.
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What did you like most about the interview process?

Interviews Reviews

Meeting the management team during the interview.

Review from Customer Support Dept

remote, scheduled, on time, ease of use

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Zoom Video Communications yet.
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What makes you most happy at work?

Outlook Reviews

Serving my customers, teammates and other colleagues.

Review from Customer Support Dept

deliver happiness to everyone customers / workmates

Review from Customer Support Dept

Supporting our customers who love Zoom!

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Zoom Video Communications yet.
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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Zoom Video Communications yet.
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What would you most like to see improved at your company?

Outlook Reviews

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