Immediate work environment is good. The leadership is poor. Reading the business news, we are being judged by the outbursts of leadership.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
My first line coworkers and my immediate boss.
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¿Qué son algunas de las mejores cosas de tu equipo?
WE support each other and cover each other to do the job. Our common goal is taking care of the customer.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Give an actual raise that meets at least the cost of living. Especially while the executive team is pulling large bonuses.
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¿Qué es lo que te hace más feliz en el trabajo?
Doing my job right and getting the customers in service when the back-end teams seem to not care. I am customer facing so it is important to me to take care of my customers.
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¿Qué necesita mejorar el equipo directivo?
Quit threatening your employees and yelling at them in town halls. You give extremely low raises at 2% yet demand 150% output. Poor leadership that blames failures on employees when leadership is the driving factor. If your team is not performing, it's because you failed as a leader.
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