
They either have no authonomy to make changes or fake not having it.
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Openness. Open door policy is just there as a slogan. Not actually implemented.
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The actual work is not bad. Customers are polite and understanding for the most part.
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Schedules are not negotiable. Vacation days are standardized based on time with the company. Absolutely zero performance based benefits. No comission, no rated bonus...
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Interviews are done by HR that has zero clue of what the job actually is or requires. They're just there to try and filter out liability.
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