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ContactPoint360 Заявленная компания
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. читать еще
It's not been a great experience since none of us have seen any payment increase or any incentives at all. Terrible experience.
В целом опишите ваш общий опыт в текущей компании
The company and my current campaign does not provide valuable experience for me to grow. Our job is not sincerely appreciated. We get no incentives, and that´s terrible since we are running the campaign´s performance by managing agents. we are always threath about us losing our jobs. Overall, B
Что вам больше всего нравится в команде руководства?
What I like best is the communication
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
Working from home is the best part
В чем руководство должно стать лучше?
almost all areas need to be improved.
Что можно улучшить в ваших сотрудниках, и что может помочь вам работать более сплоченно?
Some coworkers are not professional and rude sometimes.
В чем руководство должно стать лучше?
Care more about employees, create incentives for supervisors, increase pay
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
We need a raise, more perks, more benefits, more incentives.
Что идёт не так, и как это можно улучшить?
Pay is too low. You can improve it by providing incentives for supervisors.
Что можно улучшить в культуре компании?
There is no company culture at CP-360. In my campaign, they dont care about enhancing this aspects.
Каковы самые лучшие качества в вашей команде?
There is communication, but some members do not show respect and do not like to work as a team
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
There are no incentives for supervisors, but others get that opportunity, that´s not equal and fair. They make us feel we should be grateful for the little incentive the provide once every 3/4 months. It´s
Что идёт не так, и как это можно улучшить?
A better company culture needs to be implemented. However, no one above my position seems to care about those aspects. We should be able to have meetings with all our superiors, discuss about improvements in the campaign, how to get better, etc.
Other Employee Reviews for ContactPoint360
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