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ContactPoint360 Заявленная компания
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. читать еще
Being with CP360 is like a roller coaster ride. Sometimes I get excited and challenged, and there are times I get anhedonia. The company itself has great talents, and it's sad to see these talents wasted all because the company doesn't give enough value.
Каковы самые лучшие качества в вашей команде?
My teammates are helpful and arent selfish
Что вам больше всего нравится в команде руководства?
The leadership team is a work in progress.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
The people. Everyone tries to uplift each other.
Каковы самые лучшие качества в вашей команде?
My teammates are hardworking and can be relied on.
Что вам больше всего нравится в команде руководства?
I like how our manager looks after the well-being of the team.
Что идёт не так, и как это можно улучшить?
There are no incentives and allowances for agents. The facilities are not satisfactory. It would be nice to have an area to rest.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
As an agent, it would be nice to have an incentive to keep up the team morale. As a middle employee, it would make me feel better if my salary is in line with my teammates. We are all doing the same job, same level of stress. It feels unfair that the others are compensated higher.
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