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ContactPoint360 Заявленная компания
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. читать еще
As long as is growing the company is getting a lot more exigent and there is no time for the transition, you just have to do it better and better most of the time without any mentor or help, you can manage most of the time but it gets stressful
В целом опишите ваш общий опыт в текущей компании
I've learned too much but it has not been worth it taking in consideration all the burn out we get
Что идёт не так, и как это можно улучшить?
Maybe rotation to work from home sometimes
Чем вы больше всего довольны в вашем пакете компенсаций?
Commissions are one time and easy to achieve
В чем руководство должно стать лучше?
Engagement with their employees at work
Что можно улучшить в культуре компании?
They need to stop the interest conflicts in the management department
Что вам больше всего нравится в команде руководства?
They have a lot of experience and practice on the industry
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
There is no judgement about your practices and respect is a must
Что идёт не так, и как это можно улучшить?
How they pay extra time and holidays, because, they don't do it
Что можно улучшить в ваших сотрудниках, и что может помочь вам работать более сплоченно?
They need to be professional and less emotional, sometimes they act like little kids
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
A salary increase would be nice or at least a reduction in the admin tasks that are more and more every day
Что можно улучшить в ваших сотрудниках, и что может помочь вам работать более сплоченно?
I think they need to be more participate and start thinking on the team in general instead of only thinking on their team
Other Employee Reviews for ContactPoint360
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