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ContactPoint360 Заявленная компания
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. читать еще
Focus on those skills and strengths that you possess and that you have identified as being important to your field.
В целом опишите ваш общий опыт в текущей компании
Quiet fun and challenging since this is my first bpo experience
Что вам больше всего нравится в команде руководства?
Builds mutual trust and friendship among people
Каковы самые лучшие качества в вашей команде?
Offer each other support and good leadership.
Что вам больше всего нравится в команде руководства?
Encouraging the agents and showing camarederie
Что приносит вам больше всего счастья/радости на работе?
Friends and benefits of the company.
Что приносит вам больше всего счастья/радости на работе?
salary and friends at the productions
Что можно улучшить в ваших сотрудниках, и что может помочь вам работать более сплоченно?
Cooperation and camaraderie needs to apply at the production
Чем вы больше всего довольны в вашем пакете компенсаций?
benefits and insurance incase of emergencies we were able to used it
Чем вы больше всего довольны в вашем пакете компенсаций?
It's not usually chat support offers big pay and were all lucky to have it here in our company.
Что самое позитивное вы можете сказать о культуре и обстановке на вашей работе?
prioritizes the well-being of employees, offers support at all levels within the organization, and has policies in place that encourage respect, trust, empathy, and support.
Что можно улучшить в культуре компании?
Company needs to increase salary specially tenured agents. Ratings of incentives will not just matter if you hit all the metrics , it should be be fair, Like for example if the agents hot the Qa metrics she/ he has a previledge to get some incentives
Other Employee Reviews for ContactPoint360
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