Adobe Customer Support Department Employee Reviews | Comparably
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Adobe is everywhere you look—from movies to advertisements and mobile apps. Our products reach all corners of the world and so will your ideas. Adobe believes creativity empowers transformation. Founded 40 years ago on the simple idea of creating innovative products that change the world, Adobe's groundbreaking technology is empowering everyone, everywhere to imagine, create, and bring any digital experience to life. Our business strategy focuses on unleashing creativity, accelerating document productivity, and powering digital businesses through our three clouds - Adobe Creative Cloud, Document Cloud, and Experience Cloud. Our solutions give customers a real competitive advantage, enabling them to engage their constituents across every digital touch point. Underpinning our clouds, is Firefly and Sensei, our artificial intelligence platform. read more
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EMPLOYEE
PARTICIPANTS
1220
TOTAL
RATINGS
30288

Adobe Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They really appreciate us employees as Adobe's greatest asset

Review from Customer Support Dept

My leadership always empathizes with the team members.

Review from Customer Support Dept

They assure business alignment across numerous different teams.

Review from Customer Support Dept

The leadership team is like a family to all employees. They are strong leaders who truly want the best for their employees

Review from Customer Support Dept

Transparency and people centric mindset

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

have a better understanding about their subordinates every day routine work

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

Wholistic coverage that allows me and my family to not worry about tough situations arrising.

Review from Customer Support Dept

Global Wellbeing Days off throughout the year

Review from Customer Support Dept

BEST IN MY LIFE SO FAR

Review from Customer Support Dept

The ESPP and medical insurance

Review from Customer Support Dept

I love how comprehensive they are compared to other companies regionally. I only wish our benefits were the same, from country to country, within my employer.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

The market is paying higher compensation as compared to Adobe

Review from Customer Support Dept

I believe we have made progress in updating my payment progress since the acquisition of Marketo, however, I was brought in under level to what I should have been hired at for compensation.There should be more flexibility for management to provide additional SPOT bonuses

Review from Customer Support Dept

Clear path and ability to be promoted

Review from Customer Support Dept

My team was historically the lowest paid in the company because of the value places on what we do. There is no career progression structure for my team, which means the only way to increase compensation is with annual reviews.

Review from Customer Support Dept

higher market value needed, especially within tech

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

We are all happy to support each other and pushing towards the same goals

Review from Customer Support Dept

Quality of work and team members helping each other.

Review from Customer Support Dept

Clear communication across the board

Review from Customer Support Dept

my team is collaborative and most are willing to help with things outside of their scope of work

Review from Customer Support Dept

We are well informed with each other's projects, and we are like a familyy

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Adobe yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

we get additional holidays in the form of Wellness Days

Review from Customer Support Dept

The drive for innovation and creativity

Review from Customer Support Dept

We are Genuinely nice to each other

Review from Customer Support Dept

EASE TO WORK , COMFORTABLE

Review from Customer Support Dept

it is inclusive, regardless of background. everyone has a chance to contribute at their skill level.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Adobe yet.
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What did you like most about the interview process?

Interviews Reviews

We have great support, resources and standard processes to ensure we hire the best candidates

Review from Customer Support Dept

It wasn't just a routine, it was unique to me and they took the time to get to know me.

Review from Customer Support Dept

It was fast, professional, and I got the job :)

Review from Customer Support Dept

The in-person interviews on site

Review from Customer Support Dept

That I got the job :)

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Adobe yet.
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What makes you most happy at work?

Outlook Reviews

Being able to do my job effectively and making a difference internally and externally

Review from Customer Support Dept

Being able to propose my idea, deliberate on it and execute. If successful, share best practices; if failed, share learnings

Review from Customer Support Dept

SALRY ,FOOD ,BENIFITS, KNOWLEDGE ,WORK EXPERIENCE

Review from Customer Support Dept

When things go as planned and I can help a customer do what they want to achieve.

Review from Customer Support Dept

I have opportunities here that I never could have imagined, and have learned things you literally can't pay for. An incredible experience.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Adobe yet.
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What do you like best about your company?

Outlook Reviews

People are always ready to receive your feedback and act on it

Review from Customer Support Dept

What would you most like to see improved at your company?

Outlook Reviews

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