ADP – Same job for nearly 5 years, different accounts, I'm a top performer but not rewarded as such. | Comparably

ADP – Same job for nearly 5 years, different accounts, I'm a top performer but not rewarded as such.

ADP Claimed Company
Passion for Life & Work Isn’t this what life is all about? Finding something meaningful that you enjoy doing? A career at ADP gives you that opportunity. read more
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EMPLOYEE
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2066
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54867

Same job for nearly 5 years, different accounts, I'm a top performer but not rewarded as such.

What's going wrong and how can it be improved?

Leadership doesn't listen to its people. System and process inefficiencies.

What are some of the best things about your team?

They are passionate and focused on helping the client the best they can.

What are some of the best things about your team?

People want to help each other and will share the workload when necessary.

What does the leadership team need to get better at?

Identifying performers, rewarding them with what they want and not more work. Prmoting the right people.

What did you like most about the interview process?

I have made 3 referrals in 5 years and they each have some of the worst interview stories I have heard.

Why do you feel undervalued and what would make you feel better about your compensation?

I have had more years of experience and more education than "managers" of mine. I have been on more accounts and had success across all of them. Because of my geography, I feel limited in growth potential.

What's going wrong and how can it be improved?

I've had 9 managers in 5 years and been bounced across 13 accounts in varying capacities. I want to control my destiny, but am powerless to do so. Management is a joke and cares nothing about your work.

What do you like best about the leadership team?

If you do not work at a OneADP location, there is zero career growth. Innovation is stifled through bureaucracy and legal. The company states "integrity is everything" but they are meaningless words in the RPO group.

What needs to change to make the company culture better?

Practice what we preach. Listen to your people. Allow them to have a say in their career and not just throw from client to client. Dont reward solely tenure, but performance. Be open to new ideas and changes in processes.

Why do you feel undervalued and what would make you feel better about your compensation?

COLA raises are a laughable joke. I feel like a number and not a person. Increases are based on what small budget the direct manager has to share across team and it's more or less evenly split, rather than larger given to top performers.

What needs to change to make the company culture better?

My department is lead by people who make poor decisions and are not investing in the ongoingness of the business. We lose clients cause we have old products, a disconnected sales and ops team, and give them too much leeway in process engineering.

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