I had a great experience, it gives me immense opportunity to learn and grow. Employees are taken care here and leadership teams is great. While processes are good, sometimes I feel its taking lot of time to navigate through the processes but rest things are fine
What are some of the best things about your team?
Skillful team ready to support whenever requested
What do you like best about the leadership team?
Approachable team and ready to support
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation parity exists and salaries are not benchmarked with industry and experience standards. Also additional perks or tax saving avenues are missing
What's going wrong and how can it be improved?
Too many client escalations on poor response and accuracy. Operations team are not working to improve it and we are losing on promotor clients. This is also limiting sales from getting references from existing clients. Sense of ownership seems missing
What needs to change to make the company culture better?
All departments are working in silos and acting as BU within the organization. As a result many time they avoid taking responsibilities and point fingers to other team which impacts clients deliverables and leads to delayed in action. Client feels they are talking to multiple departments within ADP
Other Employee Reviews for ADP
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