I am very grateful to work for a company that cares about its people and clients, to be able to have benefits, and to work with caring and supportive people. I just wish we can spend more time on our work that does generate revenue instead of ivr calls that don't generate revenue.
Briefly describe your overall experience at your company
Over all the company is a very good company. The pay could be better and hopefully later on it will be.
Briefly describe your overall experience at your company
Overall, I have had a positive experience working here. I am a bit concern that since call center was let go and my department was forced to take the IVR calls that my department could be next in being let go though. It is a bit disturbing seeing other departments be let go.
What do you like best about the leadership team?
It is a caring ADP family atmosphere.
What is most positive about the culture and environment at your company?
we help each other with our projects.
What are some of the best things about your team?
we care about each other.
What is most positive about the culture and environment at your company?
special events like spring fling.
What do you like best about the leadership team?
They are enthusiastic about the mission on sales and revenue.
What makes you most happy at work?
being able to complete and submit elegibles in a timely and accurant manner.
What is the best part about your compensation package?
everything from retirement, paid time off, medical with the hsa account to disability leave.
What is the best part about your compensation package?
I have health insurance and a retirement plan to help pay for the medical bills.
What are some of the best things about your team?
We support each other, laugh together and tell each other good morning in the mornings.
What are some of the best things about your team?
We greet each other with good mornings and try to help each other with our work loads.
What do you like best about the leadership team?
They give us appreciation gift bags and snacks to so that they care and appreciate us as a team.
What is the best part about your compensation package?
I a blessed with a retirement plan, medical plan and some paid time off to recharge and breathe from the busy days.
What makes you most happy at work?
Seeing my co-workers and working on eligible submissions to upload or single enter on state websites. I really don't like IVR calls though. I pray I don't get any one aggressive.
What is most positive about the culture and environment at your company?
We have a work family/friendly environment:) However, I do wish that one day these IVR calls will be removed from our department so that we can focus more on eligible submissions. Overall, we try to help each other and support each other on the team.
What makes you most happy at work?
not having to answer any ivr calls that are usually not eligible and bring no revenue in and being able to concentrate more on work that does produce more revenue. hopefully the ivr calls will be shut off soon where we can focus more on what does generate more revenue.
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