Collaboration across departments to have seamless processes.
What needs to change to make the company culture better?
Management support and understanding, as well as collaboration with internal departments.
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation is compatible with industry leaders. New hires now do not get Pensions.
What's going wrong and how can it be improved?
Clients stressed and not able to reach their service rep, and lack of system flexibility.
What does the leadership team need to get better at?
Communication and knowing your team members. My last manager never took the time to know me as a person morning was I able to know her.
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