
Client satisfaction is measured and really matters.
Being present and accountable. Also, holding teams accountable.
I feel like I am being micromanaged on a daily basis. Meetings always run long. Staffing levels are never where they need to be.
I am a tenured employee and used to have the opportunity to earn stock based on company metrics. That changed about 5 years ago. It is based on salary and I still technically should qualify. When I inquired about it, was told it was too late for that year.