LOts of work and if we can focus and specialize; the experience would be much better.
What is most positive about the culture and environment at your company?
There is not a day that goes by that I am unable to learn something.
What did you like most about the interview process?
ITs been a while but they look to make sure that the client comes first.
What do your coworkers need to improve and how could you work together better?
More specialization is needed. For instance, I am good at the payroll and direct troubleshooting whereas others are good at interacting directly with the client.
What is the best part about your compensation package?
The compensation is fair, but in my position is tied more to survey scores generated by managed clients which don't give a realistic picture of my performance and is not just.
What's going wrong and how can it be improved?
The client is always goin g be at teh core of our business and I understand and respect taht, but this is coming at the expense of trying to fit time in to get a general view of thing instead of actually helping solve direct client issues.
What does the leadership team need to get better at?
Holistically they run a good ship. They care about the employee and look to garner a decent work-life balance. I think sometimes the middle management is out of touch with the employee experience and there is a lot of work that needs to be done to correct the micromanaging that sometimes occurs.
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