It started out fine. In recent years, ADP invests only in "OneADP" locations, leaving other locations feeling isolated. Leadership in the lower level business units is poor; executive leadership seem to think this can be offset by flashy townhalls.
What is most positive about the culture and environment at your company?
That's challenging...individual contributors do try to make it a better environment.
What is the best part about your compensation package?
The benefits are fine, and EAP, etc. is helpful. Wages between men and women does seem different at lower levels of the organization.
What does the leadership team need to get better at?
Communication. Communication is great at a high level and down; individual business units have not followed the example of the larger ADP team.
What do your coworkers need to improve and how could you work together better?
Bullying behavior is tolerated, particular in the call center parts of the organization. Respect and collaboration would go a long way in improving the environment.
What would you improve about your company's interview process?
Some of the people who do interviews just need more guidance and practice - particularly the ones who interview for entry level or just above entry level positions.
What's going wrong and how can it be improved?
Within individual business units, in appropriate behavior is tolerated. HR seems now too stretched thin to help. It would help to improve the leadership of the call center parts of the business.
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