ADT Corporation Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
I love working and helping other but mostly how the company values me as an employee
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
I love that they are invested in the employee. They focus on what it takes to move your career forward and really help with creating a career development plan.
Review from Customer Support Dept
watching reach solutions to simple problem.
Review from Customer Support Dept
They are team players and care about their employees and customers.
Review from Customer Support Dept
Most of the managers locally have worked their way up from inside. That helps alot
Review from Customer Support Dept
They all seem to be understanding and caring
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of ADT Corporation yet.
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What is the best part about your compensation package?
I love that we have so many different options in terms of plans to choose from
Review from Customer Support Dept
Health care befits are pretty darn good at ADT.
Review from Customer Support Dept
The health insurance is good
Review from Customer Support Dept
Get paid if hurt on job medical leave
Review from Customer Support Dept
I am hourly so I get unlimited OT, pay is fair for work being done and a lot of incentives are offered for additional hours worked
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Being able to have a copay for Dr visits
Review from Customer Support Dept
What are some of the best things about your team?
My immediate team is very focused on the task at hand and they add a lot of value and input based upon their experiences.
Review from Customer Support Dept
They know our products very well and all of the rest of team member seek their advice on what up.
Review from Customer Support Dept
They are focused and educated.
Review from Customer Support Dept
We always have weekly meetings, help each other out if we dont know something have one on ones with managers
Review from Customer Support Dept
Our team is very tight knit and help each other every day. No one believes they are too good to help
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They need to hire people that actually know what they are doing and how to treat everyone equal
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Feeling that you are trusted to do the right thing. You are not micro managed.
Review from Customer Support Dept
Smart working people who try hard and care about our customers get noticed in a positive way and have moved up.
Review from Customer Support Dept
Great leaders and interaction between coworkers
Review from Customer Support Dept
That the managers value what we do for our customers and that they know how hard it can be at times
Review from Customer Support Dept
There are very few negative people that stick around. Some minor complaining but nothing that brings down a whole group
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
I interviewed during a hiring event so it felt more relaxed having multiple people around and also being able to meet others who were seeking employment.
Review from Customer Support Dept
When they asked, " when can you start".
Review from Customer Support Dept
They put my previous work skills into consideration and made sure I was right for the job while remaining approachable
Review from Customer Support Dept
That it was detailed and very specific on what they were looking for
Review from Customer Support Dept
Interview was done by floor managers who know what the day to day job entails. They asked questions specific to events to see if you can do it.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Knowing that what I’m doing has not only a positive impact for our customers but my co-workers als
Review from Customer Support Dept
The opportunity to shine like a star.
Review from Customer Support Dept
Achieving goals and solving problems for customers and myself
Review from Customer Support Dept
Just seeing my co workers and helping customers
Review from Customer Support Dept
Its nice to have the backing of managers and site directors. I know I have support
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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