Alorica Engineering Department Employee Reviews | Comparably
Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
EMPLOYEE
PARTICIPANTS
3107
TOTAL
RATINGS
28736
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Alorica Engineering Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Energy, Strategic thinking, Mentorship, great motivators

Review from Engineering Dept

Supportive, friendly, accommodative and helpful.

Review from Engineering Dept

Helpful. Always collective in sharing the success.

Review from Engineering Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Alorica yet.
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What is the best part about your compensation package?

Compensation Reviews

It is as per market.

Review from Engineering Dept

Health insurance for the Family.

Review from Engineering Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Give better compensation as per industry standard.

Review from Engineering Dept

What are some of the best things about your team?

Team Reviews

Great Team. Never before have I seen an employees so dedicated, hard-working, and yet still tenacious at the same time.

Review from Engineering Dept

Team is friendly with high morale

Review from Engineering Dept

We greet every time we meet!!

Review from Engineering Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Alorica yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

good office space, good workstations for all employees.

Review from Engineering Dept

its friendly, welcoming, team spirited environment

Review from Engineering Dept

Helpful when a team member is stuck.

Review from Engineering Dept

What needs to change to make the company culture better?

Environment Reviews

I feel the environment for this company is very negative am I get so many different chats from people I don’t know and I have been yelled at for things that they are not aware of him I have to keep continuously explaining myself in my case of what’s been

Review from Engineering Dept

What did you like most about the interview process?

Interviews Reviews

Nothing, it was very easy

Review from Engineering Dept

Intensive and extensive discussion in a friendly way

Review from Engineering Dept

What would you improve about your company's interview process?

Interviews Reviews

The interview process was a little bit confusing because they told me one thing they said that I was going to be paid a certain amount and I am work at a certain time frame and when I came to training it was completely a whole different story

Review from Engineering Dept

What makes you most happy at work?

Outlook Reviews

Delivering the projects that are going to impact employees and reducing internal costs and generating revenue makes me happy.

Review from Engineering Dept

Co-workers, works, benefits, salary and work life balance

Review from Engineering Dept

Good work culture at work place.

Review from Engineering Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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