Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Great place to work at.
Why do you feel undervalued and what would make you feel better about your compensation?
Give better compensation as per industry standard.
What do you like best about the leadership team?
Energy, Strategic thinking, Mentorship, great motivators
What is most positive about the culture and environment at your company?
good office space, good workstations for all employees.
What did you like most about the interview process?
Nothing, it was very easy
What makes you most happy at work?
Delivering the projects that are going to impact employees and reducing internal costs and generating revenue makes me happy.
What are some of the best things about your team?
Great Team. Never before have I seen an employees so dedicated, hard-working, and yet still tenacious at the same time.
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