Alorica Finance Department Employee Reviews | Comparably
Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Alorica Finance Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They guide me to grow

Review from Finance Dept

They are not as strict and harsh as leaders.

Review from Finance Dept

Engaged, Listens, Genuine and Fair

Review from Finance Dept

The support to keep going without focusing on the problems but on the solution. Patience and tolerance to teach and direct those under their charge.

Review from Finance Dept

I like the energy to provide help and be a strong team

Review from Finance Dept

What does the leadership team need to get better at?

Leadership Reviews

Not treating people like a number. The woman Suzette is very rude and talks down to people.

Review from Finance Dept

My manager and supervisor cannot support our team very well because they are not fully hands on to our process.

Review from Finance Dept

Need to have a better manager and supervisor as well

Review from Finance Dept

Be visible with the team and invest in self development of the employees

Review from Finance Dept

What is the best part about your compensation package?

Compensation Reviews

The best part of the compensation package is the catered lunches. While it would be easy to point to any other of the benefits, the catered lunches help create a great work environment where people talk at lunch about there day. Its also nice to not have to make a lunch everyday and have more time.

Review from Finance Dept

My monthly salary is competitive against the market.

Review from Finance Dept

Fair rate and health benefits coverage

Review from Finance Dept

Salary and other allowances. healthcare benefits.

Review from Finance Dept

The possibility to make more money if you accomplish the goals

Review from Finance Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

New hires and newly promoted, same with my post receives higher salary than me. I lead the training to all newbies so this is very unfair for me.

Review from Finance Dept

I Live to Work and not Work to Live

Review from Finance Dept

improve rewards and benefits (like tenured separation pay)

Review from Finance Dept

new analyst are not aligned to old analyst

Review from Finance Dept

More Work less paid. Should annual increase base on performance

Review from Finance Dept

What are some of the best things about your team?

Team Reviews

They are helpful when they need

Review from Finance Dept

Easy to get along with

Review from Finance Dept

To always be connected to one another, engaged.

Review from Finance Dept

The support in everything that I need.

Review from Finance Dept

the communication, the positive energy and the respect

Review from Finance Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Alorica yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

the diversity and the possibility to work from home and grow up as a professional

Review from Finance Dept

Leaders are exercising the open door policy, they genuinely appreciate all type of questions and suggestion.

Review from Finance Dept

The most positive part about Alorica culture and environment is the family atmosphere. This stems from many different things including free lunch where employees sit at kitchen tables together, birthday parties, holiday parties, baby showers when a team member is expecting or company outings.

Review from Finance Dept

They always saying kamusta? or how;s your day? That helps me to relieve my pagod.

Review from Finance Dept

Trust that I know what I am doing, and guidance when I don't.

Review from Finance Dept

What needs to change to make the company culture better?

Environment Reviews

Collaboration, team building, synergy and fair compensation

Review from Finance Dept

Define the non-negotiables and add at least a career plans

Review from Finance Dept

Better pay, better communication, and more appreciation.

Review from Finance Dept

What did you like most about the interview process?

Interviews Reviews

The best part of the interview process was that I interviewed with the most kind Senior Manager in Finance Department. She was very kind to talk with, her questions are easy and a bit hard but she gave you the tme to express yourself in a comfortable way.

Review from Finance Dept

When they ask what is my hobby, where I see my self 5 years aggo.

Review from Finance Dept

Talking about my past experience

Review from Finance Dept

Quick, precise, flexible and stress-free

Review from Finance Dept

the communication from the company, they try to know who is the person behind the position

Review from Finance Dept

What would you improve about your company's interview process?

Interviews Reviews

Interview process for our team is easy. Recruitment must be expedite.

Review from Finance Dept

Business units need to be better aligned - they are very disconnected at Alorica

Review from Finance Dept

What makes you most happy at work?

Outlook Reviews

What makes me the most happy at work is not only the line of work I enjoy doing, but also the people I work with. They say you’ll spend the most time of your life with your co worker

Review from Finance Dept

Working at home and more job

Review from Finance Dept

having a very nice culture, nice people and a company that promotes work-life balance

Review from Finance Dept

The relationship with my co-workers and the support when I need it.

Review from Finance Dept

work safe from home, focusing on the goals of the project

Review from Finance Dept

What's going wrong and how can it be improved?

Outlook Reviews

This company must know how to love its employees.

Review from Finance Dept

What do you like best about your company?

Outlook Reviews

You feel at home cause we are Family.

Review from Finance Dept

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Alorica yet.
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